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Is
a passport required for this cruise?
The U.S. Government requires all of our guests (including
U.S. citizens) to be in possession of a valid passport when
traveling on any Carnival cruise. To make sure you are
prepared at your departure port, visit www.travel.state.gov
for the latest and exact passport requirements. Even Children
are now required to have a passport regardless of age!
All guests must present their passport at embarkation.
Guests without their passport will be denied boarding and no
refund will be issued. Please understand that Carnival will
strictly enforce this requirement to be in compliance with
this important U.S. Government mandate.
What is the physical
address for the port of Jacksonville?
JAXPORT Cruise Terminal
9810 August Drive
Jacksonville, FL 32226
www.jaxport.com or call: (904) 357-3000
Travel Time: 12 miles from the Jacksonville
International Airport; Travel time is approximately 30
minutes.
How do I drive to the
port?
FROM NORTH OF JACKSONVILLE
- Take I-95 South to State Road 9A
South, exit 362-A, (1 mile past Jacksonville International
Airport)
- Take State Road 9A South for six miles to Zoo Parkway /
Heckscher Drive exit (State Road 105)
- Turn right on Zoo Parkway / Heckscher Drive (SR 105)
- Cross New Berlin Road and go about 1/2 mile
- Turn left into cruise terminal entrance on August Drive
- Stop at guard station
FROM SOUTH OF
JACKSONVILLE
- Take I-95 North, through
Jacksonville, to Heckscher Drive, exit 358-A (State Road 105
North) -- also known as
"Zoo Parkway"
- Stay on Heckscher Dr./Zoo Parkway North; pass the
Jacksonville Zoo, and travel about four miles;
Turn right on August Drive into cruise terminal
entrance;
- Stop at guard's station.
FROM WEST OF
JACKSONVILLE
- Take I-10 East toward
Jacksonville
- Take I-295 North (this becomes State Road 9A, exit 356)
- Pass the interchange for I-95, staying on I-295/SR 9A
South for six miles to Zoo Parkway / Heckscher
Drive exit (State Road 105)
- Turn right on Zoo Parkway / Heckscher Drive (SR 105 South)
- Cross New Berlin Road and go about 1/2 mile
- Turn left into cruise terminal entrance on August Drive
- Stop at guard station
FROM JACKSONVILLE
INTERNATIONAL AIRPORT (JIA)
- Leave JIA via Airport Road, east
toward I-95
- Take I-95 South for 1 mile to State Road 9A South (Exit
362A, one mile past JIA)
- Take State Road 9A South for six miles
- Exit on Zoo Parkway / Heckscher Drive (SR 105), turn right
- Cross New Berlin Road and go about 1/2 mile
- Turn left into cruise terminal entrance on August Drive
- Stop at guard station
FROM JACKSONVILLE
BEACHES
- Take Atlantic Blvd. West to
State Road 9A North
- Take State Road 9A North over the Dames Point Bridge (also
know as the Napoleon Bonaparte
Broward Bridge)
- Take first exit off bridge, Zoo Parkway / Heckscher Drive
exit (SR 105 South)
- Turn left on Zoo Parkway / Heckscher Drive (SR 105 South)
- Cross New Berlin Road and go about 1/2 mile
- Turn left into cruise terminal entrance on August Drive
- Stop at guard station
What about parking?
$15.00 per day (rates subject to change
by the Port Authority)
Fenced, lighted, outdoor parking lot, patrolled by JAXPORT
Security 24-hours a day.
Handicap Parking available with proof of valid permit.
Accepted forms of payment: U.S. Dollars; Major Credit Cards.
No advance reservations required.
Oversized vehicles requiring more than one space will pay
$25.00 per day.
The parking lot is adjacent to the terminal building,
requiring only a short walk.
What about hotel accommodations?
Our travel agent (InterWorld Travel) can arrange hotel
accommodations for you before or after the cruise. We have a
block of rooms at a special rate at a nearby hotel. Call
800-993-8785 for assistance.
Can you help with airline arrangements? Our
travel agent (InterWorld Travel) can arrange airline
reservations for you. Please call 800-993-8785 for a quote
on round trip airfare when your travel plans are firm.
Actual ticket price is determined at the time payment is
made and tickets are issued.
Will I get seasick?
Seasickness is very rare on ships as
large as ours. All our ships are equipped with stabilizers
which are designed to keep them smooth and steady in the
water. If you should feel queasy, medicine is available from
your cabin steward, the Information Desk or from the doctor.
Is there a doctor onboard?
Yes, a qualified physician and nurse from our medical staff
are on call 24 hours a day. Infirmary hours for medical
examinations can be found in your Carnival Capers. A
professional fee will be charged. If you should come down
with a contagious disease, or even suspect a contagious
disease, it is compulsory that you report it to the ship's
doctor for the safety of everyone on board. Should you be on
any medication, or want the medical staff to be aware of any
special needs, please contact our infirmary. This will
ensure they will be prepared should you need assistance. Our
doctors are independent contractors.
What about my medications?
Please carry your required medication in your pocket or
purse so that it will be available when needed. Checked
luggage may not be accessible at all times. If you're using
any prescription drugs, vitamins or other medication on a
regular basis, you should bring an adequate supply with you
since these may not be readily available either aboard ship
or in our ports of call. Commonly used medications may be
purchased at the office of the ship's doctor.
What is Sail & Sign?
Sail & Sign is Carnival's cashless on board credit
program which allows guests to charge purchases directly to
a personal account for convenience throughout the cruise.
Registration will take
place on sailing day at embarkation or on board at the
Information Desk. The completed application form (included
in the cruise documents) must be submitted along with a 1)
credit card, 2) U.S. currency, or 3) traveler's checks.
Personalized Sail
& Sign cards will be provided to all guests on a booking
(including minors) and are valid for use immediately upon
boarding the ship.
The Information Desk
can provide guests with a balance update at any time
throughout the cruise.
All charges will
automatically be billed to the guest's credit card at the
end of the voyage. On the final morning of the cruise, a
statement detailing all purchases made with the Sail &
Sign card will be delivered to the guest's stateroom. The
total amount will be applied to the credit card presented
during registration. For those guests who put down a cash
deposit, if there is an overpayment at the end of the
cruise, the guest will receive the overpayment in the form
of a check attached to their detailed statement on the final
morning of the cruise.
Any inquiries
regarding a Sail & Sign Account made after the cruise,
need to be referred to the Guest Relations Department
(71551) for researching.
Deposit with a Credit
Card
Credit Cards are
accepted as a form of deposit to open a Sail & Sign
Account at the start of the cruise. The following credit
cards are accepted
Visa
MasterCard
Discover® Network
American Express
Diner's Club
Optima Card
Note:
• The
American Express "Persona Select" is not an
acceptable credit card.
• Regular
ATM debit cards are not acceptable.
• Guests
may use a checking account debit card as long as it is a
registered
MasterCard
or Visa card.
• A
guest traveling without his/her parents cannot use the
parents' credit card
even with
the parents' written permission
• The
cardholding guest must be an authorized signer by the card
issuing bank.
• Upon
completion of the Sail & Sign Application Form, the
cardholder agrees
to pay for
the individuals indicated on the form; it is not necessary
for these
individuals
to be booked in the same room as the cardholder.
Important Note: A hold
will be placed on the credit card or checking account debit
card at the beginning of the cruise as a deposit for an
onboard purchases. This will reduce the amount of available
credit on the credit card or restrict the availability of
cash in the checking account. The hold will be released and
actual charges will be billed at the end of the cruise.
The following dollar
amounts, per guest, are used as a deposit when the Sail
& Sign Account is opened:
2-4 day cruises: $100 deposit pp
5-8 day cruises: $200 deposit pp
9 + day cruises: $350 deposit pp
Deposit with U.S.
Currency or Traveler's Checks
U.S. Currency and traveler's checks are accepted as a form
of deposit to open a Sail & Sign Account at the start of
the cruise. As the guest approaches the deposit limit, the
Information Desk will notify the guest that additional money
must be deposited.
Uses for the Sail
& Sign Card The Sail & Sign Card must be utilized
for the following; cash will not be an accepted form of
payment:
Beverage purchases: A 15% gratuity will automatically be
added to the
bill which the guest may adjust
appropriate to the service received.
Shore excursion tours
In-room calling charges
Infirmary charges
Valet laundry charges
Photo purchases: On debarkation day, cash is only accepted.
Video service
Gift Shops
Steiner's spa and salon
Formality Shop (flowers; tuxedo; chocolates)
European Cafe (specialty coffees and pastries)
Supper Club
Camp Carnival babysitting fees
Gratuities for shipboard staff
BOARDING CARD
Your Sail & Sign
Card will serve as your Boarding Card. This card identifies
you as a Carnival guest and must be carried with you along
with picture identification when you go ashore. Because the
ship is closed to the public while docked at the various
ports-of-call, you’ll have to show your Sail & Sign
Card and picture I.D. to the officer on duty in order to
return on board.
Do you have luggage restrictions?
Guests are encouraged to limit their checked luggage to two
suitcases per person, with each suitcase not to weigh more
that 50 pounds and not exceed 16"h x 24"w x
30"length. Please attach your Carnival Cruise Lines
luggage tags PRIOR to leaving home and make sure that they
are still on your bags when checking in with us. In many
ports, guests have the option of carrying luggage on board
at embarkation and off the ship at the end of the cruise as
long as it does not exceed 24"w x 16"h. This is an
advantage you may want to consider as it will allow for
quicker easier access to your bags.
If you are traveling by air, please remember that each
airline has its own luggage restrictions on the maximum
number, size, and weight of bags allowed per person. You are
responsible for contacting you airline to learn about their
individual luggage restrictions and policies.
What is the tipping policy onboard?
We have already covered your standard gratuity guidelines.
Does the ship offer internet service?
Yes, the Fascination does have an internet cafe. There you
can use the cafe computers to access the internet and send
and receive email. The charges range from $.75 per minute to
package deals of 30 minutes for $16.50 and 60 minutes for
$24. These rates are subject to change. You will be able to
connect your personal computer to the internet through a
wireless network located in the internet cafe area. Wireless
packages start at $25 for a 33 minute block of time. If you
do not have a wireless card, you may rent one from the
internet cafe. Note: rates are subject to change.
What to do with your valuables?
We're sure you'll want to bring your camera, jewelry and
other valuable items with you on your cruise. However, since
the ship cannot accept responsibility for any articles left
in the stateroom, public areas or packed in your luggage, we
suggest the use of a safety deposit box or cabin safe. For
your convenience and protection, safety deposit boxes are
available at the Information Desk.
What is the Fountain Fun Card?
Carnival offers to all guests the option to purchase a
"Fountain Fun Card" which will allow them
unlimited soft drinks for the duration of the cruise at a
one time purchase price (including gratuities). The
"Fountain Fun Card" can be purchased at the lobby
and pool bar onboard the ship. In all locations where
beverage service is offered, guests may receive a glass of
the soft drink of their choice - one glass will be served at
a time and only to the guest whose name appears on the card.
The card cannot be used through room service.
NOTE: A 15% gratuity
will automatically be added on at the time of purchase of
the Fountain Fun Card.
Photographic Experiences
Remember to keep smiling! You never know when the Ship's
Photographer may take a candid picture of you. The photos
will be on display and are available for purchase. Special
requests can be made by appointment and are available for a
fee. If you like taking your own pictures, film for cameras
is on sale in the duty-free shop. One-day developing service
is available on board ship. See the Photo Gallery Office for
details. Please see Photographic Experiences for more
information.
Birthdays and Anniversaries
If you're going to celebrate a birthday or wedding
anniversary during your cruise, please let the Maitre d'
know. Or contact our travel agent (Inter World Travel at
800-993-8785) for special pre-cruise arrangements.
Where is the lost and found?
The Lost and Found is located at the Information Desk. If
you've lost anything, you should report the item to the
Information Desk and ask if it has turned up yet. If you
find anything, please turn it in there. After the ship
returns to your port of origin, all found and unclaimed
articles will be sent to the company headquarters in Miami
where they can be claimed.
What about electrical appliances?
Bring them with you by all means. Aboard all the "Fun
Ships" the current in the staterooms is 110 volts AC
and is capable of handling all normal appliances such as
electric razors, hair dryers and hot curlers. However, some
appliances may require use of an adapter.
What about towels?
Towels are supplied on deck by the pool, so please don't
bring any up from your stateroom.
Can I use my cell phone on the cruise?
Yes, cell phone service is available onboard the ship.
International Roaming rates will apply, so check with your
cell phone service provider to determine what the charges
will be.
What to wear?
Casual attire is the order of the day. We suggest shorts,
sundresses, tank tops, etc. for the ladies, and for men;
shorts, polo shirts, T-shirts, etc. will do. We suggest you
wear rubber-soled, low heeled or flat shoes for extra
traction while onboard. The use of any footwear with wheels,
including but not limited, to Heelys© shoes, is prohibited
on board our ships. For dining you may want to dress up a
bit and/or bring along a light sports jacket or cardigan.
Most evenings we have
a Cruise Casual dress code, but there are those Cruise
Elegant evenings one or two nights throughout your “Fun
Ship” voyage, where you will have the opportunity to
showcase your more elegant attire. For those who want casual
attire for dinner time, the Seaview Bistro on the Lido Deck
is open nightly, and has a more relaxed theme. Both dress
codes for the dining rooms are described below.
Cruise Casual Dining
Dress Code: Gentlemen - Sport slacks, khakis, jeans (no
cut-offs), dress shorts (long), collared sport shirts;
Ladies - Casual dresses, casual skirts or pants and blouses,
summer dresses, Capri pants, dress shorts, jeans (no
cut-offs). Not permitted in the dining room during the
Cruise Casual dinner for ladies and gentlemen: gym shorts,
basketball shorts, beach flip-flops, bathing suit attire,
cut-off jeans, and sleeveless shirts for men.
Cruise Elegant Dining
Dress Code: Gentlemen - Dress slacks, dress shirts. We also
suggest a sport coat. If you wish to wear suits and ties or
tuxedos, by all means we invite you to do so. Ladies -
Cocktail dresses, pantsuits, elegant skirts and blouses; if
you‘d like to show off your evening gowns, that's great
too! Not permitted in the dining room during the Cruise
Elegant dinner for ladies and gentlemen: shorts, T-shirts,
beach flip-flops, bathing suit attire, jeans, cut-off jeans,
sleeveless shirts for men, sportswear, and baseball hats.
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